Accessing online help in ACL Network

In some circumstances, a Microsoft security update can prevent ACL Workstation from correctly launching ACL’s online help. The security update addresses a vulnerability in HTML Help, but in so doing, it prevents running a help file (.chm file) across a network. For more information, see Microsoft Security Bulletin MS05-026, and various associated Microsoft Knowledge Base articles.

If one or more end users are encountering this problem, there are three different options for a solution:

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