Upgrade AX Engine Node for PostgreSQL

Upgrade AX Engine Node to the latest available release.

Note

If you are upgrading across multiple versions of Analytics Exchange, contact Support for additional instructions.

Prerequisites

You must upgrade AX Server and PostgreSQL before upgrading AX Engine Node. For more information, see PostgreSQL upgrade.

Caution

If you install AX Server or AX Engine Node on Windows Server 2012 R2, you must install the KB2919355 Windows Update first.

If you do not install the Windows update first, your AX Server or AX Engine Node installation cannot succeed.

Download the installer

Note

The installer download page provides the latest version of Analytics Exchange. If you require an installer for a previous version, you must contact Support for a copy of the installer for that version.

  1. Sign in to Launchpad (www.highbond.com).

    Your company's System Admin should have already received sign-in information from notifications@highbond.com. If you are unable to sign in to your Launchpad account, contact your company’s System Admin or Support for assistance.

  2. Under Resources, click Downloads.
  3. In the top menu, click Analytics Exchange.
  4. From the Select software package to download list, select the installer you want to download.

    Note

    Ensure that you download the correct edition (non-Unicode or Unicode) as all installed applications must use the same edition.

  5. Click Download Version <version_number> and save the installer to the computer where you will install the application.

Upgrade AX Engine Node

  1. Double-click the installation package and if a security warning dialog box appears, verify the information listed and click Yes or Run.
  2. Select the setup language and click OK.
  3. In the Setup Extraction Location page, specify the folder where the installation files will be extracted, and click Install.

    Tip

    Click Browse to select a folder or accept the default location:

    C:\Program Files (x86)\ACL Software\Installers\ACLAX<version>_EngineNode_<edition>.

  4. In the Analytics Exchange Server Setup Options page, select PostgreSQL and click Next.
  5. If you are prompted to install prerequisites, click Install and wait while the prerequisites are installed.

    Follow any on-screen instructions to complete the prerequisite setup.

  6. To proceed with the upgrade, click Yes.
  7. In the first Analytics Exchange Server database connection settings page, verify the connection settings and click OK.
  8. In the Analytics Exchange Tomcat Service Account panel, do the following and click Next:
    1. Enter the domain and username for the account in the format domain\username.

      Depending on the version of Windows Server, the installer may include a Browse button for locating the required account. If you browse, you must enter or select the domain or server name first in the Browse for a User Account dialog box in order for the installer to present the appropriate list of available user accounts.

    2. Enter the Password for the account.
  9. If you are prompted to grant the Log on as a service right to the Tomcat service account, click Yes and then OK.

    For information about the options for configuring service accounts, see Service account configuration.

  10. When the installation process is complete, click Finish to exit the installer.