Verifying client application connections

After you confirm that AX Server, and each AX Engine Node you configured, is installed and the services are running, you should check to confirm that you can access AX Server from the locations where ACL Analytics Exchange users will be connecting with AX Client, ACL Analytics, and AX Web Client. For example, if users will be connecting from a remote office, you should check to ensure that they will be able to log in and access data in AX Server. Install AX Client and ACL Analytics where you need to verify that users can connect from and perform the following checks to confirm that AX Server is configured correctly:

  1. Start AX Client and connect to AX Server.

    If you are unable to log in, confirm the following settings:

    • If the user account you are logging in with does not belong to the default Active Directory domain specified for AX Server, you must specify the domain when you log in. For example: DomainName\Username

    • The Server settings specified in the Options dialog box match the settings required by AX Server.

    • If a firewall present on the client computer where AX Client is running, ensure that the required ports are open for outbound communication. By default, the required ports are 4201 (OpenEJB Daemon), 443 or 8443 (Tomcat Connector HTTPS). Port 10000 (AX Connector) must also be open if ACL Analytics is being used.

  2. Export a table from AX Server that has a source data file stored on the AX Server. (When you select the table, the Data source property should say: “Data source is managed by AX Server”). In the Export dialog box, make sure that Work with the exported file(s) is selected, and Export data files along with selected definitions is deselected (the default settings).

    If you are able to open the table in ACL Analytics after entering the server profile password, then AX Connector is configured correctly. If you are not able to open the server table, see Assigning rights for the AX Connector service for instructions on completing the additional security configuration that may be necessary.

    When you import an ACL project or an analytic into AX Server, and select Import source data files (.fil files), any tables in the project are converted into server tables and the associated ACL data files (.fil) are copied to AX Server. Server tables are accessed using AX Connector.

  3. Attempt to launch the help system by selecting Help > Contents. If HTTP requests from the client computer are redirected to a proxy server, attempts to access the help system may fail. You can specify the correct IP address and port for the proxy server by adding the following two lines to the ACLAnalyticsExchange.ini file in the folder where AX Client is installed. The default location is C:\Program Files\ACL Software\ACL Analytics Exchange Client.

    -Dhttp.proxyHost=<proxy_server_hostname_or_ip>

    -Dhttp.proxyPort=<proxy_server_port>

    For example:

    -Dhttp.proxyHost=192.168.5.190

    -Dhttp.proxyPort=3128


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