ACL for Windows installation and activation overview

This section provides general information about the installation and activation of ACL for Windows, including guidance about whether to install the non-Unicode or Unicode editions.

ACL for Windows contains the following components:

  • Analytics
  • Offline Projects

For brief instructions on installing ACL for Windows, see ACL for Windows installation quick start.

Should I install the non-Unicode or Unicode edition of Analytics?

Analytics is available in non-Unicode and Unicode editions. Both editions are contained in the same installation package, and during the installation you specify which edition to install.

You should install the non-Unicode edition, unless you have a requirement to view or analyze Unicode data. Unicode data can only be opened in the Unicode edition of Analytics.

You are more likely to encounter Unicode data if you work in an environment with global information systems, or you analyze data that contains multiple languages.

For detailed information about non-Unicode and Unicode Analytics, see Diligent Unicode products.

When the Unicode edition is required

You need to install the Unicode edition to view or analyze data with:

  • Asian characters
  • a combination of non-Unicode, or traditional, character encodings

    For example, some combination of languages from at least two of these character encodings:

    • Latin 1 (English and Western European)
    • Latin 2 (Central European)
    • Cyrillic
    • Greek
    • Arabic


If you want to use the Chinese or Japanese Analytics user interface, the only option is to install the Unicode edition. This requirement is related to the language of the user interface, not to the language of the data.

Which edition of Analytics am I currently using?

To identify the edition of Analytics you are currently using, select Help > About to open the dialog box containing the product and subscription information. Unicode or non-Unicode appears after the version number.

Changing between non-Unicode and Unicode editions of Analytics

You cannot use the ACL for Windows installer to upgrade non-Unicode Analytics to Unicode Analytics, or vice versa.

To change editions of Analytics at the same time as you upgrade versions requires that you first uninstall the existing installation of Analytics, and then perform a fresh installation of the new version.

Language support

ACL for Windows is available in English and six other languages.

The table below summarizes the available languages and support for non-Unicode and Unicode editions across the available languages.


Editions supported




non-Unicode, Unicode


non-Unicode, Unicode


non-Unicode, Unicode




non-Unicode, Unicode


non-Unicode, Unicode

Installation – summary of tasks

Perform the following tasks to install ACL for Windows:

  1. Check requirements Check the configuration of the computer where ACL for Windows will be installed to ensure that it meets the minimum software and hardware requirements.

    For more information, see ACL for Windows system requirements.

  2. Admin rights Ensure that you have Administrator rights on the computer on which you are performing the installation.
  3. Download Using the information in the Welcome email from Diligent, or the email notification from HighBond, download the ACL for Windows installation package from Launchpad (
  4. Install Install ACL for Windows using the instructions in this guide.
  5. Activate Activate Analytics.

    For detailed information about installing and activating Analytics, see Install ACL for Windows.

    For information about activation and licensing, see Launchpad Help.

Upgrading from earlier versions

The table below explains the upgrade paths for different versions of Analytics.

Analytics version currently installed Action Result
Analytics 16.0 Run the version 16.1 installer (ACLforWindows161.exe) Analytics upgraded to version 16.1
ACL Analytics or ACL Desktop earlier than 16.0 Run the version 16.1 installer (ACLforWindows161.exe)

Analytics 16.1 installed side by side with the earlier version

No upgrade is involved. You have the option of leaving the previous version of Analytics or ACL Desktop installed, or you can uninstall it.

Installing different versions or editions side by side

Analytics 16.1 can be installed side by side with any previous version of Analytics or ACL Desktop prior to version 16.0.

Unicode and non-Unicode editions of Analytics or ACL Desktop can never be installed side by side, regardless of the version number.


Data connectors in a previous version of Analytics may no longer work if Analytics 16.1 is installed side by side with the previous version. If you want to ensure that the data connectors in the previous version continue to work, do not install the two versions side by side on the same computer.

The data connectors are contained in the Data Access window.

Future upgrades

Once you have installed or upgraded to Analytics 16.1, you are automatically informed of all new versions as they become available, and given the option to download and install the upgrade.

Silent installation

IT administrators can install ACL for Windows silently, without requiring user interaction. For more information, see Install ACL for Windows using silent installation.

Activation and account administration

ACL for Windows is subscription-based software. During the installation, you are not required to enter a serial number. Instead, you must activate the software before first use.

You activate the software by signing in to Launchpad (, the portal for downloading all Diligent on-premise software, and accessing customer services and resources. Instructions for signing in to Launchpad are included in a welcome email from Diligent, sent to all licensed users.

The is typically the primary contact that Diligent has on file for a company. The account administrator is responsible for managing their company’s subscription. A different account administrator, or additional account administrators, can be designated if required. For more information, contact Support.

Individual customers with a single Analytics license are by default the .

Centralized account management using Launchpad

Launchpad provides centralized account management, which allows to perform the following tasks:

  • Invite Analytics users in their company to one or more HighBond instances

    Inviting a user to an instance automatically adds the user to Launchpad. Once added to Launchpad, users are eligible to activate an available ACL for Windows license.

  • Remove users from instances
  • Revoke ACL for Windows licenses from individual users
  • View subscription information
  • Update organization settings

A HighBond instance can correlate directly with a customer's company, or a company can set up two or more HighBond instances to reflect different divisions or operating units.

For more information, see HighBond Help.

Distributing the ACL for Windows installer

Diligent software is subscription based and can download the ACL for Windows installation package and distribute it to Analytics users within their company. Distributing the installation package internally can be easier than requiring each user to download it individually.

There is no restriction on the number of users who can install the software. However, the terms of your company’s software subscription dictate the maximum number of licenses that can be assigned at any one time. For more information, see Subscriptions and licenses.

Installed software that has not been activated using an available license is non-functional.

Multi-device installation and activation

Each user with an ACL for Windows subscription can install the software on multiple computers as long as the software is for their own use only, on all computers on which it is installed. For example, any of the following multi-device installations are permitted:

  • a work computer and a home computer
  • a desktop computer and a laptop computer used when traveling
  • two work computers, one used for running scripts, and another used for developing scripts or performing ad hoc analysis

The software must be activated on each computer where it is installed. Software activation is tracked by Diligent. If two different users want to use the software, two separate licenses are required. As the Galvanize Master Subscription Agreement states:

A Named User’s ID and password may not be shared with any other individual. Sharing or pooling a Named User’s access between multiple individuals to allow for temporary use by multiple users in a department or organization is strictly prohibited.

Settings for configurable options

Configurable options are the settings in the Options dialog box in Analytics.

Global settings

Any changes you have made to the global settings for configurable options in Analytics, versions 10 and onward, are replicated in a version 16.1 installation.

Changes made to global settings in ACL Desktop 9.3 or earlier are not replicated in version 16.1. After completing the version 16.1 installation, you can recreate any customized settings in the Options dialog box.

Project-specific settings

If you have Analytics projects with project-specific settings for configurable options, these settings are preserved when you install Analytics 16.1.

Side by side installations of Analytics

If Analytics 16.1 is installed side by side with a previous version of Analytics, global or project-specific preference settings subsequently specified in either version are treated separately and do not affect one another.

More information

For more information about global and project-specific settings for configurable options, see How Analytics preferences files work.

Offline Projects included in the ACL for Windows installer

Offline Projects is included in the ACL for Windows installation package and it is automatically installed when you install Analytics.

Offline Projects is a desktop-based application that allows HighBond users to continue to work with fieldwork sections from Projects while disconnected from HighBond.

If you are not a HighBond user, Offline Projects is disabled on your computer.

For more information, see Using Offline Projects.