Like any other messaging service you may have lots of groups and conversations in your list. You can organize your conversations by hiding and filtering them.
Note
Hidden conversations and groups will be unhidden automatically when a new message is sent.
Filter a conversation list
You can filter conversations to narrow your view to specific messages based on your selected criteria. Filters can be adjusted or removed at any time to change what you see.
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Select the conversation icon
and select the dropdown menu icon
under Conversations.A menu opens.
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Select your preferred option from the menu.
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Visible filters for all your conversations that are not hidden.
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Unread filters for all conversations that have messages yet to be opened and read.
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Tagged filters for all conversations where you have been tagged in a message.
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Hidden filters for conversations that have been hidden.
Hide a group or conversation
You can hide a conversation or group when you no longer want to see it in your list. The conversation or group will reappear when a new message is sent to that conversation.
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Select the conversation icon
and select the group or conversation you want to hide. -
Select the more options icon
.A menu opens.
Note
The options will depend on whether it is a group or conversation you have selected.
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Hide conversation appears when you have selected a conversation not part of a group.
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Hide conversation & group appears when you have selected a group conversation.
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Select the hide option in the menu.
The conversation disappears from your list.
Mute a conversation
You can mute a conversation when you no longer want to be notified of new messages. An icon appears next to the conversation indicating it is muted and can be unmuted when you want.
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Select the conversation icon
and select the group or conversation you want to mute. -
Select the more options icon
.A menu opens.
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Select Mute conversation.
A mute icon
appears next to the conversation. You won't receive notifications when new messages are sent to the conversation.
Tip
To unmute a conversation select the conversation's more options icon
and select Unmute conversation.