Getting started with Messenger Web

Diligent Messenger is a secure communication platform for directors and executives in an organization or on a board. As an integrated solution to Diligent Boards, it provides a protected environment where people can collaborate through real-time chat conversations, while maintaining data privacy and security compliance.

Messenger must be enabled for your Diligent Boards site.

Access Messenger Web

Prerequisites

  • Your account is activated. You will receive an email from your Boards Administrator with your sign in credentials and the organization site name.

  • Messenger Web is enabled for your account.

You can access directly from the web or you open Messenger Web after signing in to Boards Web Admin or Boards Web Director.

Sign in

You can access the online platform in a Chrome, Edge Chromium, Safari, or Firefox browser using https://web.diligentmessenger.com.

Depending on your organization's authentication method, you can sign in to Messenger Web in one of the following ways:

  • Standard authentication Sign in using your email and password.

  • Custom domain Authenticate using a custom domain, if your organization uses single sign on (SSO).