Admin management of Messenger settings
As an Account Administrator you can modify certain Messenger Web settings for your users. You will notice a clear distinction between the settings you can control and those still managed by Diligent Customer Success Managers. Each setting is clearly explained, helping you avoid unintended consequences when configuring them.
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Go to your messenger account, in the left-hand navigation bar select the settings icon
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The App Settings page opens.
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Go to the Admin-controlled settings .
Here you will see the settings that you, as Administrator, can check or uncheck.
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Select Save to activate any changes.
