Hardware and software requirements

This topic contains information to help you optimize your equipment and network for use with BoardEffect.

Network preparations

Ensure that all local hardware and software are set up to ignore traffic going to and from the BoardEffect servers. Exception rules should be enabled for any web content filtering, network caching, or anti-virus scanning.

You must add the domain boardeffect.com in your allowlist. If you need IP addresses for our servers, contact Support.

Email communications

From time to time we communicate important information about BoardEffect to our clients. Additionally, BoardEffect sends notifications through the system alerting users about the status of certain items.

Ensure that your organization can receive system notifications by allowing email from boardeffect.com.

Site images

Clients can manage their organization's BoardEffect site images and logos. Below are recommended specifications for the image placeholders:

• Site Logo – We recommend a horizontal image, no larger than 350px wide x 80px high

• Print Image – We recommend square and horizontally-oriented logos. BoardEffect will auto re-size uploads to 350px x 350px

• Welcome Image - 800px wide, x 500px high

• Photo Profile Image -Pixel perfect square images will auto crop to a circle upon upload to BoardEffect. BoardEffect recommends profile images that are no larger than 200px x 200px. Images that are not a perfect square will auto crop and show as a rectangle in the BoardEffect Directory feature.

Document file types

• Meeting Books will accept the following file types: doc, xls, pdf, ppt, docx, xlsx, pptx

• Resource Library and ‘Other Files’ in workroom libraries will accept the following file types xls, png, gif, doc, jpg, jpeg, doc, xls, mpp, pdf, ppt, tiff, bmp, docx, xlsx, pptx, ps, odt, ods, odp, odg, wmv, avi, mp3, mp4, pps, bmp, csv, tif

Meeting room preparations

Wired Internet connections will provide the fastest Internet response time for anybody accessing BoardEffect from a computer. If you are using wireless Internet in the meeting room and make sure you have an access point or router that can deliver the bandwidth necessary for multiple concurrent connections to the Internet during a meeting, keeping in mind that many users will be utilizing the Internet at any one time to access data through BoardEffect.

Supported browsers

BoardEffect is an Internet based service developed with Web 2.0 technology. BoardEffect web applications are designed to work with the most up to date version of Chrome, Firefox, Safari, and Microsoft Edge. Use of a browser that is no longer supported by the vendor is not supported by BoardEffect.

BoardEffect does not recommend Internet Explorer because Microsoft is no longer updating it. If your organization has no other option, and you are using Internet Explorer, note the settings below.

Security Settings for Internet Explorer 11 browsers:

• Check the box next to Do not save encrypted pages to disk

• Uncheck the box next to Block unsecured images with other mixed content

These settings ensure that confidential information is not stored and allows the display of embedded images if not secure on a secure page.

Recommended software

• For administrators: PDF creator/viewer and photo editing software to edit photos and logo images

• For end users: PDF viewer

Recommended devices

For BoardEffect users:

• Apple iPad

• Android tablets - BoardEffect does not support the KitKat operating system

• iPhone and Android phone have an app with limited capability