Updating profile

Update your profile to update the information associated with your user account. You can specify your preferred languages settings, date format, and time zone, as well as other personal information.

Permissions

Any user added to Launchpad can update their personal user profile.

Steps to update your profile

1. Open the Launchpad home page (www.highbond.com).

2. From the global navigation bar, select   > Profile.
3. Click Update profile. The Update My Profile page is displayed.
4. Update any of the following fields, then click Save changes.

Field	Description
First Name	Your first name. The character limit is 40.
Last Name	Your last name. The character limit is 40.
Email	Your email address. The character limit is 60. For help changing this, see Updating your email address. Note Diligent One Platform does not support email addresses with accents or non-Latin characters.
Organization optional	The name of your company. The character limit is 255.
Title optional	Your professional title. The character limit is 255.
Initials optional	The initials of your first and last names The character limit is 255.
Phone Number optional	Your phone number. You can type your phone number with or without hyphens.
Phone Extension optional	Your phone number extension.
Date Format	The date format that timestamped fields in Diligent One display.
Timezone	A region that has a uniform standard time for legal, commercial, and social purposes. Time zones follow the boundaries of countries and their subdivisions. The time zone specified applies to timestamped fields in Diligent One. In the Results app, datetime fields display times in your chosen time zone. If you are not logged in, datetime fields display times in your company's time zone. For more information, see Working with time zones.
Locale	Your preferred language settings when using Diligent One. Diligent One supports the following languages: English Deutsch Español Français 日本語 (日本) Português (Brasil) 简体中文 When new users are created and invited to a Diligent One instance, the language locale will default to the organization locale. Invitation emails are received in the language of the user locale. Existing users' locales will not change when the organization's locale changes. To use the Reports app in a specific, supported language, you must set the language in your browser settings. Reports does not respect your Locale for language settings.
Preferred Community Org optional	Your preferred Diligent Connect instance to log in to Diligent Connect. If you belong to multiple instances that are synced with the Diligent Connect database, you can specify a preferred Diligent Connect instance to log in to Diligent Connect. By default, the first instance you joined is your Preferred Community Org. Only Launchpad instancees that are synced with the Diligent Connect database are listed. If you belong to a single organization that is synced with the Diligent Connect database, your instance is your Preferred Community Org.
Email Preferences optional	Manage email notifications associated with product news, events, webinars, and resources.

Updating your email address

Email addresses change, occasionally. This is typically due to a change in someone's name (for example, after a change in marital status), or a company merger or rebrand. Do not change the email address on an account for the purposes of transferring that account to another person.