Commercial and GovCloud regions and limitations

HighBond is available in numerous AWS regions, and on commercial or GovCloud infrastructure. It is designed to take advantage of the efficiency and accessibility of a cloud-based, software-as-a-service (SaaS) delivery model while upholding the highest standards of security and data privacy.

Available regions

Each HighBond instance can exist in one of several regions based on your security and data sovereignty requirements.

AWS cloud type Suitability Regions Compliance
AWS Commercial

Most customers

  • Africa (South Africa)
  • Asia Pacific (Singapore)
  • Asia Pacific (Australia)
  • Europe (Germany)
  • North America (Canada)
  • North America (US)
  • South America (Brazil)
SOC 2

AWS GovCloud - State and Local Government and Education (SLED)

Some limitations apply

  • United States local and state governments
  • Commercial customers with GovCloud requirements
  • GovCloud US-West 1

SOC 2

FedRAMP Moderate

AWS GovCloud - Federal

Some limitations apply

  • United States federal agencies
  • United States Department of Defense
  • GovCloud US-West 1

SOC 2

FedRAMP Moderate

DoD CC SRG Impact Level 5 (IL5)

GovCloud limitations due to security requirements

The high security requirements for FedRAMP and IL5 mean some capabilities are unavailable in HighBond instances that are on GovCloud. If you are a GovCloud customer, we can create a secondary commercial instance for you, where you can use these features outside your main HighBond environment.

The following features are not available in GovCloud.

Unavailable feature Future availability Supported alternative
ScriptHub TBD Secondary commercial instance with alternative workflow due to compliance requirements.

Authenticated portions of Community

TBD Secondary commercial instance with alternative workflow due to compliance requirements.
Diligent Academy TBD Secondary commercial instance with alternative workflow due to compliance requirements.

Tutorials and announcements inside HighBond

TBD Use help and release notes

Risk and control library, enterprise risk library, and standards and regulations are either unavailable or releases are delayed

Yes - in progress Add manually or contact your account representative for support

Cloud-based Robots Agent

TBD Use on-premise agent