Responding to the COVID-19 pandemic

Galvanize has worked diligently on our business continuity and our response to the COVID-19 pandemic. In the process, we developed a methodology supported by three customizable toolkits and a framework that can be used in the HighBond software platform. The toolkits and the framework are available to all customers for free because we believe this is the right thing to do. With some customization, you can adapt the toolkits and the framework to your organization's specific needs.


This guide explains how you can use ACL Robotics and HighBond to monitor the evolving COVID-19 crisis, and your organization's reopening or return to office, while properly identifying and mitigating the associated risks.

A methodology with two components

The COVID-19 response methodology that we developed has two main components:

  • data pipeline an automated data pipeline of authoritative COVID-19 case data and regulatory information
  • pandemic response plan a pandemic risk-and-response-management framework with associated assessment questionnaires

You can choose to implement both components, or only one of them, depending on your organization's current requirements and capabilities.

Toolkits and a framework

Three toolkits and a framework, deployed across several apps in the HighBond software platform, support the two components of the methodology. The toolkits and the framework are completely independent of one another. No dependencies exist between them. You can choose to install only one toolkit or the framework, or you can install them all, depending on your organization's goals.

Component Toolkit or framework Description
data pipeline

JHU COVID-19 Case Data Robot and Storyboard


an end-to-end automated data pipeline of authoritative COVID-19 case data

COVID-19 Aggregated Regulatory Feeds Robot and Collection


an automated feed of COVID-19-related government regulatory information and legislation

pandemic response plan

Pandemic Risk & Response Management Framework


a pandemic risk-and-response-management framework for identifying response objectives, threat levels or risks, and response effectiveness

COVID-19 Toolkit Preparedness and Self-Assessment Questionnaires


questionnaires to help mitigate the risk of COVID-19 exposure by ensuring site preparedness and allowing employees to self-report suspected COVID-19 cases

Required subscriptions and permissions


These prerequisites must be in place before you can use the COVID-19 toolkits or framework. To avoid problems installing and configuring toolkit components, read and understand the prerequisites that are outlined in this section.

Summary of prerequisites

  • Subscription The toolkit and framework content is free. However, you must have a subscription to the appropriate Galvanize product or products in order to be able to access and use the content.
  • Permissions The easiest way to complete the end-to-end installation and configuration of any of the toolkits is to be assigned the System Admin role with a Professional subscription type. Other roles and subscription types can view or interact with toolkit components once the components are installed and configured.

Usage restrictions associated with ACL Robotics Professional Edition

You can use ACL Robotics Professional Edition to implement the COVID-19 toolkits. However, usage restrictions associated with this edition may prevent you from scaling your implementation, or using Robots or Results for other purposes.

Details of prerequisites

Additional resources

This guide is the best place for information about the nuts-and-bolts of using Galvanize software to assemble a COVID-19 pandemic response.

For broader information, or a different focus, additional resources are also available.

What you are building

The COVID-19 response methodology is supported by an integrated suite of Galvanize software components.

Flexible implementation

You can choose to implement all aspects of the response methodology, or implement only part of the methodology depending on your organization's current requirements and capabilities.

For example, you may be interested primarily in the automated data pipeline. Or you may be interested in planning for and managing the evolving organizational risks associated with the pandemic and reopening or return to office.

You can also implement part of the methodology now, and the rest later.

This guide is organized in clearly marked topics and sections that support you as you use Galvanize software components to build whatever piece or pieces of the response methodology you decide to implement.

The overall workflow

Let's take a closer look at the overall workflow supporting the pandemic response methodology. If you're an experienced user of HighBond or ACL Robotics, at least some of this workflow will look familiar. If you're new to this, don't worry. We'll walk you through each step.

What is happening in each part of the workflow

Set up data automation

In a quickly evolving situation like the COVID-19 pandemic, reliable and continuously updated data and information is critical. Two of the COVID-19 toolkits construct an automated data pipeline with regularly updated case data and regulatory information. Analytic scripts in the toolkits are scheduled and run in Robots. Tables output by the scripts are exported to Results for viewing, and visualization in Storyboards.

Galvanize provides the scripts in the toolkits so you can start using them right away for the import and processing of authoritative COVID-19 case data and regulatory information. Even better, we provide a tool that automates most of the installation and configuration of the automated data pipeline and aggregated regulatory feed, so you can get up and running with a minimum of effort.

Build a pandemic response plan

To identify pandemic response objectives, threat levels/risks, and response effectiveness, you can access the pandemic risk-and-response-management framework in the Projects app. You can use the framework to build out individual projects, where you can execute your work. Projects can be linked to collections in the Results app, allowing you to consolidate information and inform assessments.

Present a data story

Some default interpretations and visualizations are built for you as part of the toolkit installations. You are free to modify the default content to better suit your organization's needs, or you can build new interpretations or visualizations. For example, you could create interpretations or visualization that focus on only those jurisdictions where your organization has offices.

What's next?

Depending on which aspects of the COVID-19 response methodology you intend to implement, do one or more of the following: