Navigating Integrations

Get familiar with the components of Integrations.

How do I access Integrations?

  1. From the Launchpad home page (www.highbond.com), select Marketplace to open it. If you are already in Diligent One, you can use the left-hand navigation menu to switch to Marketplace.

  2. Select Integrations.

Integrations page

The following image depicts the options available on Integrations. For more information on the permissions, refer to Getting started.

Number

 Option Description
1

Integrations catalog

The Integrations catalog provides a comprehensive list of curated integrations for categories such as Analytics, IT Risk and Compliance, Risk Management, and Regulatory Compliance. Each integration tile provides a summary of the integration and the option to install, request for information, and more based on your permissions. You can also view the details of an integration by selecting its tile.
2 Filters

Utilize the Filters option on the side panel to narrow down your choices by category. It helps you access relevant information faster, improving overall efficiency in interacting with the system.
3 Install

After identifying the integration you want, select Install where applicable. You must be a System Admin to install eligible integrations.

4 Request for information

Integrations with the Request for information option cannot be installed directly. These are paid integrations, and you must first request information to proceed further. For more information, see Requesting information.

5 Requested

This is the status that appears on the integration tile for a Standard User after the request for information is submitted.

6 Cancel request As a System Admin, you can cancel a request for information using this option. You must also provide a reason for cancellation from the dropdown menu.
7 Add to organization

The integrations with the label Add to organization are the entitled ones. Standard Users can request their System Admins to install these integrations within their organizations.
8 View error log

If an integration fails to install, the View error log option appears where applicable. You can select this option to email the log details to the Support Team or copy the log to your clipboard.

9 Error

If an integration fails to install, the error icon appears at the upper right corner of the tile where applicable. As a System Admin, you can select this icon and view the details of the integration, the error log, and send an email to the Support Team.

10 Retry

When an integration fails to install, the Retry option is available on both the tile and the details page where applicable. As a System Admin, you can select this option to reinstall the integration.

11 Access enabled The integrations with the label Access enabled are the entitled ones. As a System Admin, you can install these integrations within your organization.