Navigating Toolkits

This section explains the main interface areas that constitute Toolkits. To learn more about the common Marketplace elements, such as Search and Installed items options, refer to Getting started.

How do I access Toolkits?

  • From the Launchpad home page (www.highbond.com), select Marketplace to open it.

    If you are already in Diligent One, you can use the left-hand navigation menu to switch to Marketplace.

Toolkits page

The following image depicts the options available on Toolkits. For more information on the permissions, refer to Getting started.

Number

 Option Description
1 Toolkit catalog

You can access the Toolkits catalog from the main page. It provides a comprehensive list of curated toolkits for categories such as Analytics, IT Risk and Compliance, Risk Management, and Regulatory Compliance. Each toolkit tile provides a summary of the toolkit and the option to install, request for information, or add to the organization based on your permissions. You can also view the details of a toolkit by selecting its tile.

2 Filters

Utilize the Filters option on the side panel to narrow down your choices by category. It helps you access relevant information faster, improving overall efficiency in interacting with the system.
3 Install

After identifying the toolkit you want, select Install. You must be a System Admin to install eligible toolkits. For more information, see Installing a toolkit.

4 Request for information

Toolkits with the Request for information option cannot be installed directly. These are paid toolkits, and you must first request information to proceed further. For more information, see Requesting information.

5 Requested This is the status that appears on the toolkit tile for a Standard User after the request for information is submitted.
6 Cancel request As a System Admin, you can cancel a request for information using this option. You must also provide a reason for cancellation from the dropdown menu.
7 Add to organization

The toolkits with the label Add to organization are the entitled ones. Standard Users can request their System Admins to install these toolkits within their organizations.
8 View error log

If a toolkit fails to install, the View error log option appears. As a System Admin, you can select this option to email the log details to the Support Team or copy the log to your clipboard.

9 Error If a toolkit fails to install, the error icon appears at the upper right corner of the toolkit tile. As a System Admin, you can select this icon and view the details of the toolkit, the error log, and send an email to the Support Team.
10 Retry When a toolkit fails to install, the Retry option is available on both the tile and the details page. As a System Admin, you can select this option to reinstall the toolkit.