Data limitations

There are limitations associated with various data types in Diligent One.

Item, data, and file size limits

The table below explains the item, data, and file size limits in relation to each Diligent One app.

For information about Robots limits, see Robots specifications and limits.

Note

Limits that apply to the Projects app also apply to related apps, such as Diligent HighBond for iOS or Android and Offline Projects, unless otherwise stated. For more information about related apps to Projects, see Managing user permissions in Diligent One apps.

For a complete listing of Diligent One apps, see Overview of the Diligent One Platform.

Item Apps Limit
User groups Launchpad, Projects, Frameworks 200
Projects Projects

20,000 projects

Older projects can be backed up
Projects Assurance Plans

100 per assurance plan

Objectives Projects, Frameworks, Assurance Plans 500 per project or framework
Risks Projects, Frameworks

1000 per objective

Risk scoring factors Projects, Frameworks, Strategy 8
Custom risk attribute fields Strategy 10
Controls Projects, Frameworks
  • 1000 per objective
  • 100 per narrative
  • 300 mapped to a single requirement
Related requirements Compliance Maps 300
Custom attribute fields Projects, Frameworks

10 custom attribute fields for each of the following items:

  • Planning
  • Planning Files
  • Objectives
  • Risks
  • Controls
  • Walkthroughs
  • Testing
  • Result Files
  • Issues
  • Actions
Certifications Projects
  • 100,000 Results questionnaire instances per project
  • 500 objectives, risks, narratives, or procedures / controls per certification group
Users Scheduler
  • a maximum of 50 users can be scheduled per project
  • a single user can be scheduled to a maximum of 100 phases

Note

Phases include Planning, Fieldwork, and Results.
Files All Diligent One apps, except Diligent HighBond for iOS or Android and Offline Projects
  • Maximum individual file size is 1 GB
  • In the Projects and Frameworks apps, searching for text contained within a file is not supported for files greater than 7 MB. The search operates by scanning the first 100 kilobytes of any file under 7 MB.
Diligent HighBond for iOS or Android, Offline Projects Maximum individual file size is 100 MB

Note

For security reasons, Diligent One does not accept file attachments with the following extensions: .bat, .com, .dmg, .exe, or .scr.
Rich text editor fields All Diligent One apps Maximum 524,288 characters
Custom sign-off levels Projects, Frameworks, Assessments

Up to 5 custom sign-off levels can be configured for each of the following:

  • Planning files

  • Reference files

  • Narratives

  • Risk Control Matrix (RCM)

  • The Walkthroughs summary page

  • Individual Walkthrough results

  • The Test Plans summary page

  • Individual Test Plan details

  • The Testing summary page

  • Individual Test pages

  • Result Files

  • Issues

  • Follow-up & Remediation

  • Retest Information
Rich text editor fields that have Citation Mode available Projects, Frameworks

Within each text editor that has Citation Mode available, the following limits apply:

  • a maximum of 400 highlights and links (total of both)
  • a maximum of 30 files per link
  • a maximum of 200 clippings per file

Note

Citation Mode is not supported in Diligent HighBond for iOS or Android, Offline Projects, Reports, and Analytics.

Citation Mode highlights and links are displayed in Mission Control, but cannot be added.
Tables Results

Each table contains a maximum of:

  • 100,000 records
  • 500 columns

    Note

    You can import up to 100 columns at a time. More columns can then be added using linked questionnaires or exports from Analytics that use a primary key. The combined number of data columns and questionnaire columns cannot exceed 500. Metadata columns are excluded from this limit.

  • 256 characters per field name, including blank characters (does not apply to individual data fields)
  • Time zone settings
  • Language settings
  • Database caching
  • Email domain changes
  • Other considerations
 Reports

The Reports app works differently from other Diligent One apps. As a result, there are a variety of limits and considerations to be aware of when using the app.

For more information, see Limitations and considerations in Reports.
Asset types

Asset Inventory, Asset Manager, Risk Manager

1000 per organization
Record types

Asset Inventory, Asset Manager, Risk Manager

1000 per organization
Attribute types

Asset Inventory, Asset Manager, Risk Manager

5000 per organization
Attribute types linked to an asset type

Asset Inventory, Asset Manager, Risk Manager

100 per asset type

Note

The following items are excluded from the count of 100:

  • Metadata field: Row ID
  • Ad-hoc relationship
  • Ad-hoc relationship labels
Attribute types linked to a record type

Asset Inventory, Asset Manager, Risk Manager

100 per record type

Note

The following items are excluded from the count of 100:

  • Metadata field: Row ID
  • Ad-hoc relationship
  • Ad-hoc relationship labels
Assets in an Asset type

Asset Inventory, Asset Manager, Risk Manager

 200,000 per asset type
Records in a Record type

Asset Inventory, Asset Manager, Risk Manager

 200,000 per record type
Sections

Asset Inventory, Asset Manager, Risk Manager

 20 per asset type or record type
Number of files in one attachment attribute Asset Inventory, Asset Manager, Risk Manager 100 attachments per asset or record
Max characters for the name of each option in the Select response type

Asset Inventory, Asset Manager, Risk Manager

 200