Managing media monitoring

Media monitoring for third-party adverse media or negative news is ongoing. You can identify how often media monitoring searches/screenings are performed. You can control the specificity of the search and the frequency of the search. A broader search with more frequent screenings will result in more alerts more often.

  1. Select Settings, Content Control, then Media MonitorClosed The Media Monitor screens for adverse news relevant to compliance concerns..

  2. In Search Configuration Panel, set the following thresholds:

    1. For the Matching Threshold select one of the following thresholds as applied to web, news, and blog searches based on your organization's policy for adverse media screening.

      • Broad: Fuzzy name matching results in the most matches returned, however some may not be relevant to the exact third-party.

      • Default: Stricter name matching is applied. Media hits returned may not be an exact match to the third-party.

      • Exact: The exact third-party name is matched. This setting will result in the fewest media hits returned for the third-party, however, if another name is used, some hits may be missed.

    2. Select the RelevancyClosed Relevancy is determined by how closely and how frequently the searched company or person name appears next to terms like conviction, bribery, fraud, and so on. The closer and more frequently that happens, the more relevant the results. Threshold score for the negative stories relevant to your compliance priorities. The higher the Relevancy Threshold, the fewer the hits that will be returned.

    3. Select Save Thresholds.

  3. In Search Filters, select the filters to determine factors such as how often screenings are run.

    1. Select Add Filter.

    2. Select the Risk Level to apply the filter to.

    3. Select the 3P Types/Categories to apply the filter to.

    4. Select the Entity Names to include in the search. The more names selected, the more detailed the search results will be.

    5. Select the Associates to search on.

    6. Complete the following:
      1. Select the Frequency Check, such as weekly or monthly.
      2. Enter a Filter Name.
      3. Select Only New if you only want to see media hits that have not previously been returned.
    7. Select Save. The filter is immediately enforced.