Reviewing an investigation report

When you receive an email that an investigation is complete, review the investigation report.

1. Use one of these methods to go to the investigation:

   • Select the link in the email notifying you that the investigation is complete.

   • Locate the third-party from your dashboard, Investigations Needing Review.

   • Use the Quick Search on the left menu.
2. On the Case Assigned to a third party profile related to a questionnaire sent for response, due diligence investigation, or other action. Management tab, Case Folder, select on the Attachments tab and review the findings.

3. Once reviewed, and a decision has been made, select the Accept button to close the case.

4. Choose Approved or Denied, enter a note, and select Submit.

5. If you want to approve or deny the profile, select View then select the Status Third-party Status used for searching, for example, Active or Inactive. Approval Status is a subset of the Status. See Approval Status. Case Status used for searching, for example, Only Open Cases or Only Closed Cases. button. Select the approval status The status of the third party approval, for example, Pending, Approved, Denied for Compliance Reasons, and so on. Approval Status is a subset of Status. See Status. and enter an explanation.

If approved, the third-party can be tracked and monitored for renewal. See Third-party profiles (3P Profiles).