Email template placeholders

The email template option in BoardEffect allows you to add or edit a custom email message. However, you cannot modify the placeholders in the templates. Placeholders are unique to each email template, and you cannot delete or copy and paste them in a different template. This topic describes each type of placeholder, including the template name in which it is saved.

  1. On the BoardEffect home page, on the left-side Navigation Bar, select Site Settings .

  2. Select Email Templates from the list of settings options. The Application Emails dialog opens.

  3. Select the relevant tab to access the available email templates in that category.

  4. To open the email template details page, select the relevant template name.

  5. You can view the placeholders in the Email Body field of each email template.

Caution

Do not delete placeholders like %{book_title}. Should you delete placeholders, issues might occur with the dynamic content in the Email Body field when you send the email. To refresh, select Restore to default.

See below for a list of email template placeholders in BoardEffect:

Tab

Template name

Placeholder and description

Books and Resources

Message Contributors

%{book_title} = Title of the Meeting Book

Contributor Notification Email

%{user} = Contributor’s name

 

%{category_title} = Main category of the Meeting Book

 

%{book_title} = Title of the Meeting Book

Notify Users

%{book_title} = Title of the Meeting Book

Resource File Notification

%{file_link} = Link to the file

Collaborate

Request Responses (Surveys and Polls)

%{type} = Collaborate Feature: survey or poll

 

%{title} = Title of the survey or poll

 

%{due_date} = Due date of the survey or poll

 

%{survey_body} = Description of the survey

 

%{link} = Direct link to survey or poll

Reminder Email (Surveys)

%{survey_title} = Title of the survey

 

%{survey_body} = Description of the survey

 

%{due_date} = Due date of the survey

Respondent Update

%{user} = Respondent’s name

 

%{type} = Collaborate Feature: survey or poll

 

%{title} = Title of the survey or poll

Message Respondents (Scheduler)

%{sender_name}= Name of the sender/Administrator

 

%{message}= Message provided: Please click the link below and indicate which meeting option works best for you. Thank you.

 

%{link} = Direct link to the scheduler

Changed

%{task_title} = Title of task

 

%{changes} = Changes made to task settings

Deleted

%{task_title} = Title of task

Completed

%{task_title} = Title of task

 

%{user} = Task assignee’s name

 

%{completed_on} = Task completion date

Reminder

%{task_title} = Title of task

 

%{task_description} = Description of the task

 

%{task_due_date} = Due date of the task

Discussions Notifications

%{discussion_title} =

Authorization and Passwords

Authorization Pending

%{name} = Mobile Device user’s name

 

%{preferred_email}= Mobile Device user’s preferred email address

Password Reset

%{client_title} = Platform title

 

%{link} = Direct link to password reset screen

User Locked Out (Web)

%{name}= Locked out User’s name

User Locked Out (Mobile)

%{name}= Locked out User’s name

User Logged In

%{name}= Account Owner’s name

 

%{ip} = IP Address from which login was made

 

%{location}= Login location

RSVPs

Request Responses

%{event_title} = Title of the Event

 

%{event_description}= Description of the Event

 

%{platform_link} = Organization's BoardEffect Portal Domain

Workflows

Message Approvers

%{book_title} = Title of the Meeting Book

Workflow Reminder

%{file_title} = Title of the File

 

%{workflow_due_date} = Due date of the Workflow

Force Approval

%{file_title} = Title of the File

Workflow Complete

%{file_title} = Title of the File