Adding an issue from another application

You can create the following Issue type: Issue, Incident and Exception from another or the source application, and these issues will be seamlessly processed and managed through the Issue Manager application.

Note

The Issue types are predefined by the other or the source application and it is currently in read-only mode.

  1. Select the Issues tab from the another or the source application. You are directed to the Issue Manager application.
  2. From the +Add dropdown, select your issue type. For example, Issue, Incident or Exception.
  3. Enter the necessary details as mentioned in Adding an issue.
  4. Select the Add button. You are directed to the other or the source application.
  5. Select the issue ID link to view the details of the new issue created.

Currently, the list of the other or the source application includes  Risk Manager.