Ordering an investigation

Follow your organizations recommended process to order a due diligence case Assigned to a third party profile related to a questionnaire sent for response, due diligence investigation, or other action. for further investigation. The scope of due diligence is populated based on the risk rating The risk assessment history which changes over time based on the risk model assigned and other factors. Details include how the relationship is categorized, the services provided, the country risk, due diligence questionnaire responses, and custom fields. of the 3P Profile or, if enabled, the 3P Engagement A 3P Profile may have one or more 3P Engagements so different business units in your organization can apply differnt risk and compliance program configurations for the 3P Profile. Cases are assigned to 3P Engagements..

1. From Record Detail tab from the 3P Profile or 3P Engagement, select the Due Diligence tab.

2. Select the Add Case button on the upper right of the window. If you see a broken link symbol in the list, select the symbol to link the case to the third-party.

3. Enter or verify the Type The type of third party, for example, Channel Partner, Vendor, Supplier, or DO NOT ENGAGE. of Case. If you change the type of case, enter why in the Brief Note text box.

4. Complete the information then select Create Case | Enter Company Details.

5. Continue to select Continue | Enter Details, until the entries are complete. You can attach documents to the case for review by the investigator.

6. Review the INVESTIGATION ORDER and select the checkbox to attest that you reviewed the order.

7. select Submit to Investigator. A Case Number for the investigation is created.

You will get an email notification when the investigation is complete. The next action is to review the investigation report. See Reviewing an investigation report.

For more details about due diligence cases, see Cases.