Block or delete a user
Block or delete a user to remove access to files, folders, and data rooms. Users must first be deactivated before they can be blocked or deleted. For more information, go to Deactivate and reactivate a user.
Caution
After a user has been blocked the content of their data room will no longer be available and can't be retrieved. Make sure you save or transfer any important files.
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Blocked users are not allowed to accept future invitations to the organization or Team Data rooms of the organization.
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They cannot access folders that have been shared with them, however, they can still access links that were sent to them.
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Anyone collaborating with the user should be advised remove access to these links. For more information, go to Revoke a link.
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Blocked users can be unblocked if the reason for them being blocked changes.
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Deleted users can accept future invitations to the organization or to team data rooms of the organization, and they can access folders that were shared with them.
Block a user
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In the User tab select the user's more options icon
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Select Block from the menu.
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Select OK.
The user's status displays as Blocked.
Unblock a user
To unblock a user they must first be deleted after which they can be re-invited.
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In the User tab select Delete and unblock from the user's more options menu
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Read the notification message in the Delete and unblock user dialog.
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Select OK.
The user is now removed from your Users view and can be re-invited.
Delete a user
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In the User tab select Delete from the user's more options menu
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Select OK in the Delete User dialog.
The user is now removed from your Users view.
