System administrator quick start

This quick start is for administrators that need to manage users and configure organizational settings related to a Diligent One account.

Before you start

You must be a System Admin to administer a Diligent One account.

Workflow

1. Sign in to Launchpad

  1. Open Launchpad.

  2. Do one of the following:
    • Enter your email and password and click Sign in.

      If you do not have sign in information, contact your System Admin.

    • Click Sign in to a custom domain, enter your company's custom domain, and click Continue.

      If you do not know your custom domain, contact your System Admin, or the person responsible for setting up SSO (Single Sign-On) for your company.

      Result You have signed in to Launchpad.

2. Add team members

  1. Click Platform Settings > Users.
  2. Click Add user.
  3. Enter the team member's name and email.
  4. Note

    Diligent One Platform does not support email addresses with accents or non-Latin characters.

  5. Optional. Assign roles and a subscription to the team member:
  6. Click Send Invitation.
  7. Repeat steps 1-5 to add each team member.

    Result Team members are added to Launchpad and receive an invitation email that describes how to access your company's Diligent software. Once a team member accepts the invitation email, they are listed as Active.

3. Update organization settings

  1. Click Platform Settings > Organization.
  2. Click Update Organization.
  3. Customize your company logo, report colors, and security settings.

    Result The organization settings are updated.

What to do next