Calculating SLA for findings

You can calculate the SLA due date of the findings imported from Tenable.

Prerequisites

Ensure the following:

• You have imported data from Tenable. For information about importing, see Importing Tenable data into Asset Manager.
• The imported discrete assets are linked to the aggregated assets in Asset Manager. For information about linking, see Linking discrete assets to aggregated assets.
• The criticality field in the Asset Manager assets is completed.
• The SLA matrix table is completed.

Follow these steps to calculate the SLA:

1. Open the Asset Manager app.
2. On the left hand side, select the expand button to open the side panel.
3. Select Vulnerabilities > Settings > General tab.
4. Under the SLA Matrix table, select Execute SLA Calculation.

   Result The SLA calculation begins, and the Due Date is updated for all the findings in the Findings tab.

   Note

   If a finding has an empty field such as criticality or score, then the due date is not calculated.

How is the SLA due date calculated?

The SLA due date of a finding is calculated by adding the number of days from when the finding is first detected to the number of days allocated for its resolution.

Therefore, SLA due date = First detected date + Resolution time in days (where first detected date is from findings and resolution time is taken from the SLA matrix).

For example: If first detected date is January 1, 2024, and the SLA is 7 days,

then SLA due date = January 1, 2024 + 7 days.

SLA due date = January 8, 2024.