Gathering, evaluating, and documenting evidence

The process of gathering, evaluating, and documenting evidence involves a variety of activities. Typically, these activities include executing procedures or testing controls, requesting documentation from relevant stakeholders, documenting issues, and consulting with clients and other team members, as necessary.

How it works

Workflow-specific activities

Depending on the workflow associated with the project, you can either:

  • record the outcome procedures you have executed (Workplan workflow)
  • test the design and effectiveness of controls (Internal Control workflow)

For more information, see Executing procedures and testing controls.

What is a workflow?

Workflows define the components available in a project. For more information, see Workflows and project types.

Other activities

At any point during your project work, you can also perform any of the following activities, regardless of the workflow associated with the project:

Activity Information
Request documentation from business owners and stakeholders Adding requests
Upload files to include supporting documentation in a project Working with attachments
Capture and assign flagged issues for remediation Recording issues
Document remediation and retesting results Remediating and retesting issues
Cite all of the source material to back up your key findings and assessments Citing evidence
Collaborate with team members by creating review notes (to-dos) Assigning to-dos
Sign-off on work and assign another person on your team to review your work Reviewing work and signing-off

Working in offline environments

If you need to use the Projects app to work in an offline environment, you have two options:

Product Description Information
Diligent One (iPad app) Use Diligent One on your iPad to access entire sections and work on them offline. iPad app
Offline Projects Use Offline Projects to execute procedures / perform walkthroughs and tests in locked down network environments or in areas where there is no Internet connection available. Using Offline Projects