Investigations

Third-Party Manager investigations can be initiated several ways.

Investigations type follow. If you open one type of investigation and decide a different level is required, you can open an additional case.

Investigation considerations

  • If your third-party does business in multiple countries, you may want to order a separate investigation for each country. If information becomes available in other countries that is relevant, the information will be shared, but the investigation's primary focus not researching other countries.

  • If a third-party submitted a DDQClosed Due Diligence Questionnaire which can be sent to third parties for response. Questions can be added to a risk model to use in determining the overall risk rating for a third party. and didn't list all the principals, you can do one of the following:

    • Reject the DDQ and request that the third-party add the principals.

    • If allowed by your system setup, add the principals prior to converting the case to an investigation. From the case, click the Edit button and continue to the Principles list then Add.

  • You can expedite a DDI (Due Diligence Investigation) upon written request. Additional fees may apply. If you know that you need to expedite a case, do so before the Accepted by Investigator stageClosed The stage the case is in, for example, DDQ Invite, Qualification, Budget Requested, Case Rejected, and so on., which results in an Expected Completion Date.

  • There is no direct contact with the subject(s) of an investigation. However, the scope of an Additional Due Diligence (ADD) investigation can include contact with the third party to conduct interviews and directly validate information.

  • Contact the investigator directly if you have a question about the investigation or want to cancel an investigation. Select to the case, Case Folder tab then Company tab to view the investigator's contact information.

  • Research Analysts and investigators come from a wide range of backgrounds including journalism, intelligence, and federal law enforcement. All investigators are trained in ethical investigation practices, have a strong knowledge of Anti-Bribery and Corruption issues and local business practices, and follow a code of conduct.