Results app settings

Results is an app in Diligent One.

Results settings are managed at two levels, system-wide settings and Collection settings. The first level of settings applies across all Collections. The second level of settings applies within, and is specific to, each Collection.

System-wide settings

To access the system-wide settings, on the home page, click Settings. You must be a Results Admin to access the Settings page.

The Settings page includes:

Settings Description More help
Record status and priority configuration Configure the names and order of the statuses and priorities used to track issues through the remediation process.

Configuring record statuses

Configuring record priorities

Workflow configuration Configure workflows that define how records proceed through the remediation process. Creating workflows in the Results app
Workflow group and user management

Add users to Results and set their roles and permissions.

Create workflow groups and assign users to the groups to support workflow configurations.

Results app permissions

Assigning users to workflow groups

Collection settings

For help changing the settings of a single collection, see Working with collections.