Subscriptions, editions, and capabilities
Depending on when your organization implemented the Diligent One Platform, you may fall under our current or previous subscription model.
Current subscription model
Diligent One is a platform. Your Diligent One subscription gives you access to the platform, including most of its apps and features. Depending on your needs, you add one or more solutions on top of it. You can also build your own solutions using Diligent One's different configuration options.
Solutions
Solutions are packages that contain, or will eventually contain, pre-built content, configurations, and/or robots. When you subscribe to a solution, you receive the current form of the solution, plus any future upgrades and enhancements we release for that solution.
If you think of Diligent One as a house, solutions are the full set of furniture, linens, pots and pans, and decor that make your home move-in ready. By implementing a solution, you minimize the time needed to learn and configure Diligent One and get value faster, with correspondingly lower implementation and service costs. As your organization scales and matures, you can always add new solutions to your Diligent One instance.
Typically, solutions are deployed to Diligent One in the form of toolkits (see below). In some cases, solutions also grant access to additional apps in Diligent One that are unique to those solutions (for example, IT Risk Management gives you access to the Asset Inventory app, where you can manage your IT assets). Our consultants will work with you to implement solutions in your Diligent One instance, as needed.
The following solutions are available:
- Audit Management (previously AuditBond)
- Compliance Management (previously ComplianceBond)
- Internal Controls Management (previously ControlsBond), including Continuous Monitoring
- IT Risk Management (previously ITRMBond)
- Enterprise Risk Management (previously RiskBond)
- Third Party Risk Management
Toolkits
A toolkit is a curated set of tools aimed at addressing one area of risk or compliance. For example, a toolkit might include a set of data analytics, a risk control framework, and a best practices program.
Some toolkits are free for all Diligent One customers. Others require a subscription to a corresponding solution (described above) or can be purchased for a charge.
Previous subscription model
If your Diligent One subscription began or was renewed prior to May 1, 2021, you probably fall under our previous subscription model. This section describes the Diligent One products and editions that existed prior to launching our solution-based subscription model in May 2021.
Learn about our previous subscription model
Products
| Product | Description |
|---|---|
| AuditBond | An audit management solution that helps organizations improve efficiency across their entire audit workflow, from planning to reporting |
| ComplianceBond | a compliance management solution that helps organizations implement, automate, and demonstrate assurance over a compliance program |
| ControlsBond | an internal controls management solution that helps organizations manage and automate their internal controls program |
| FraudBond | a fraud management solution that helps organizations manage anti-fraud or anti-bribery programs from detection through to case resolution |
| RiskBond | a risk management solution that helps organizations identify, assess, respond to, and monitor enterprise risks |
| ACL Robotics | a continuous monitoring solution that helps organizations automate time-intensive and repetitive—but critical—business processes |
Editions
AuditBond, ComplianceBond, ControlsBond, FraudBond, and RiskBond are available in the following editions:
| Edition | Description | Intended for... | Example |
|---|---|---|---|
| Standard | provides access to the capabilities for that solution | teams that need a single solution | an audit team that needs an audit management solution |
| Premium | provides access to all capabilities in Diligent One | teams that perform more than one job function | an internal audit team that needs to do both audit and SOX work |
ACL Robotics is available in the following editions:
| Edition | Description | Intended for... | Example |
|---|---|---|---|
| Professional |
provides access to the full set of capabilities:
provides access to a subset of capabilities:
|
individuals or teams that require full data analysis capabilities, with light automation or remediation needs | an auditor or a data analyst, or a small team, analyzing data using scripts, or ad hoc using the Analytics interface |
| Enterprise |
provides access to the full set of capabilities:
|
organizations that require full data analysis, automation, remediation, and visualization capabilities | an organization implementing automated end-to-end data analysis and remediation workflows |
Capabilities by product and edition
Capabilities are features or apps that perform a specific function. You can upgrade to the premium edition of a product to access all Diligent One capabilities.
You can add ACL Robotics to any Diligent One product, or buy it as a standalone product. The edition of ACL Robotics you choose dictates the level of ACL Robotics capabilities that are available.
If your subscription began prior to August 2019 and you have not converted to our current subscription model, you have Diligent One Premium, and you have access to all platform features, but do not have access to solution toolkits or the Asset Inventory app.
Note
Each product includes contextualized terminology based on the solution. For example, in AuditBond, "projects" are called "audits". You can also configure the terms used in a product to best match your organization's terminology.
Standard
Premium Edition only
| Capability | AuditBond | ComplianceBond | ControlsBond | FraudBond | RiskBond | ACL Robotics Professional Edition | ACL Robotics Enterprise Edition |
|---|---|---|---|---|---|---|---|
| Asset Inventory | |||||||
| Results app | |||||||
| Results event reports |
Up to 5 user-created tables of all types. System-generated tables do not count against this limit. |
||||||
| Results data analytics | |||||||
| Results surveys | |||||||
| Storyboards | |||||||
| Robots | |||||||
| Cloud Robots Agent | |||||||
| On-premise Robots Agent | |||||||
| Analytics | |||||||
| Standard Data Connectors | |||||||
| Robots with enabled tasks ("automated" robots) | no limit | no limit | no limit | no limit | no limit | 1 | no limit |
| Tasks per robot | no limit | no limit | no limit | no limit | no limit | 5 | no limit |
Other add-on capabilities
There are other capabilities that you can add on to any of the products.
Included
Available as add-on
| Capability | AuditBond | ComplianceBond | ControlsBond | FraudBond | RiskBond | ACL Robotics Professional & Enterprise Editions |
|
|---|---|---|---|---|---|---|---|
| 1 Impact Report | |||||||
| Additional Impact Reports | |||||||
| ACL Connector for SAP | |||||||
| Analysis Robots toolkits | |||||||
Which subscription model you are on
- If your subscription began or was renewed after May 1, 2021, you probably fall under our current subscription model.
- If your subscription began or was renewed before May 1, 2021, you probably fall under our previous subscription model.
- Speak to your account representative for assistance.
Converting to our new subscription model
Your account representative will explain your options when your Diligent One subscription is up for renewal. We recommend switching to the new model soon. There is no penalty for doing so, and it may unlock new options for your organization that you don't have today.
